Care Packages
Care planned around you.
Explore care options shaped around personal needs, daily routines and family expectations, with details agreed.
Care levels
A starting point. Built around individual needs.
These care options introduce different levels of support. Inclusions, hours, professional services and pricing are agreed for the individual.
Everyday support
Essential Care
Who it may help
For individuals who need help with daily activities, routines and companionship.
Support to discuss
This may include assistance around meals, personal routines and having someone present, according to the agreed plan.
More regular assistance
Assisted Care
Who it may help
For individuals who need more regular support with personal care, mobility and daily living.
Support to discuss
We discuss what the person can manage independently and where ongoing help is needed.
More extensive support
Comprehensive Care
Who it may help
For individuals who need a broader range of assistance, longer hours or support during recovery.
Support to discuss
Separate professional services may be considered alongside caregiving where the assessed needs call for them.
Continuous cover
24/7 Care
Who it may help
For individuals who need continuous personal support and supervision, subject to assessment and availability.
Support to discuss
The actual care arrangement, staffing, scope and schedule must be agreed before care begins.
Care levels are descriptive, not fixed published bundles. No pricing or automatic inclusions are implied. Availability and the appropriate arrangement are confirmed after assessment.
Professional services
Additional needs. The appropriate professional.
A care plan may need more than non-clinical assistance. Home nursing, doctor consultations, physiotherapy, diagnostics, medical transfers and equipment support can be discussed as separate services.
A caregiver is not automatically qualified to carry out clinical work. When professional healthcare is needed, it should be identified separately in the plan, with the appropriate provider and scope confirmed.
Possible service arrangements include daytime or live-in caregiving, skilled nursing and individually arranged professional visits. The available option depends on the requirement and assessment.
- Home nursing
- Doctor consultations
- Physiotherapy and rehabilitation
- Home diagnostics
- Ambulance or planned medical transfers
- Medical equipment support
How we determine the right care
The plan begins with the person.
Understand the individual
Their routines, preferences and everyday situation.
Assess the care requirement
The assistance and professional support needed.
Listen to the family
Expectations, availability and the support already in place.
Recommend a care plan
An appropriate combination of services and care duration.
Agree the details
The scope, schedule and pricing before care begins.
Scope, schedule & pricing
Know what is being arranged.
A useful care plan should help everyone understand what support has been agreed. The person’s mobility, routines, care requirements, duration of support, family expectations and professional assessment all inform that discussion.
Before proceeding, discuss the hours or frequency of support, activities included, any separate professional services and the price of the agreed arrangement. Any questions about supervision, family communication or replacement arrangements should also be clarified directly.
We have not published standard prices here because the final scope and commercials need to be confirmed for each arrangement. Requesting a care plan is the next step; it is not a confirmed booking or a promise of availability.
Explore NRI & Distance CareYour questions
Understanding your care options.
Answers to questions families often ask.
Can the care requirement be customised?
The care approach begins with the individual’s needs, routines, mobility and family expectations. The agreed plan sets out the available services, scope and duration rather than treating every family as the same.
Are nursing and doctor visits included in every package?
No. They are separate professional services and should only be treated as included when they have been expressly agreed in the care plan.
Why are prices not listed?
The final service scope and commercial rates require confirmation. The care team can discuss your requirement before confirming the relevant pricing.
Does 24/7 Care mean emergency medical treatment?
No. Continuous personal support is different from emergency medical treatment or hospital-level care. Any continuous-cover arrangement remains subject to assessment and availability.
What is not included in caregiver services?
Caregiver services do not include medical diagnosis, treatment decisions, independent medication administration, skilled nursing procedures, physiotherapy, or emergency medical response. Overnight or 24-hour care must be separately arranged. The agreed care plan sets out the services included and any separately coordinated clinical support.
Non-medical CareGiver exclusions
Medical Caregiver exclusions